________________________
SYSTEMS ENGINEERING
In Ketchikan since 1989


schematic

CONTACTS AND SCHEDULING

          PHONE calls can be made 24x7 to set up an appointment.

          APPOINTMENTS can be set up 24x7 and/or immediately.

          WALK-INS can knock and often find the office open, but phoning ahead can make sure, and phoning anytime can make an immediate contact.

          IMMEDIATE service can be provided for emergencies and as requested.

          STANDARD response time.  For jobs of one half day or less, appointments usually are scheduled immediately or within 24 hours of being contacted.  For jobs over one half day, a time can be scheduled based upon the urgency of any emergencies.

phone firstClick for video


SYSTEMS ENGINEERING, PLANNING, AND CONSULTING
  • Getting the right product for the best price.
  • In shop demonstrations of hardware, software, and networking.
  • Determine your needs, goals and objectives, budget.
  • Discuss options and what's available on the market.
  • Deciding on a technical solution with specifications including the following:
  • Disaster prevention, backup and recovery, security, management.
  • Networking, Internet, WAN, wiring closet, wireless, servers and clients.
  • All platforms, Unix, Macintosh, Windows, mobile, embedded.
  • Cost benefit analysis, estimates or quotes or bids, shopping and ordering.

help is here


SYSTEMS SETUP, INSTALLATION, AND CONFIGURATION

  • In shop and on site.
  • Hardware built, and components integrated into customized products.
  • Network deployment -- devices, cable or wireless, protocols, sharing.
  • Operating platform settings and utilities.
  • Software selection, loading, downloading, configuration, updates.
  • File transfer, data backup and restore, program upgrades and migration.
  • Final testing, backup, records, and sign-off.
  • Demonstrate, instructions, Q&A on proper operations.
 gears
SYSTEMS TROUBLESHOOTING, THEN REPAIR OR REPLACE
  • Emergencies, see "Scheduling" above.
  • Step One:  preliminary diagnosis to identify problem and get cost estimate.
  • Step Two:  in depth analysis to identify cause and repair or replace.
  • Experience of over twenty years, contractor to national service providers.
  • Hardware inventory and tools in stock adequate for emergency repairs.
  • Data salvage and system recovery; or backup, erase, reinstall, restore.
  • Network, Internet, and communications connection and configuration issues.
  • Removing and protecting against malicious software.
  • General maintenance, tune-ups, cleanup, recommendations.

iPhone models


APPLE SERVICE
  • iPhone, iPod, iTunes, iLife, iWork.
  • Macintosh computers, hardware, and software.
  • Backups, migration, startup problems, data recovery, program operations.
  • Professional production equipment and products.

         
     hidef video camera

FILM MAKING AND VIDEO PRODUCTION
  • High definition shooting and editing.
  • Stories, scripting, casting, directing, music.
  • For film festivals, DVDs, music videos, TV, the Internet.
  • Intellectual property rights and copyright.

PRODUCTS

          TOTAL COST OF OPERATIONS (TCO) of computers is more than the initial product cost.  It is also the cost of upgrades of returns, downtime and lost data, plus needed labor costs.  A planning appointment can help prevent expensive costs like buying the wrong product at the wrong price, or troubleshooting one that was setup wrong, or a crash without a backup.

          EMERGENCIES.  Products needed for immediate repairs, recovery, replacement, or for demos are available in town.

          THE RIGHT PRODUCT.  Hundreds of thousands of products are on the market, from which we can choose the right one for your needs.  Items can be ordered direct the same day, shipped overnight or economy air or barge, and usually paid on a credit card.

          THE BEST PRICE.  If you don't want professional consulting, email your best deal and we will try to beat it.  Please send the manufacturer's part number, make and model, specifications, and your goals and objectives.  Include sellers' price plus shipping, and Webpage or written quote for verification.

CHARGES AND PAYMENT
  • Hourly rates or flat fee or negotiated terms for services.
  • Rates decrease as the number of hours increase, or with the type of work.
  • Signed work orders are used for jobs longer than one visit.
  • Get liquidation prices on items like printers, tube monitors, cases, etc.
  • Call us last -- get us your best deal in writing, and we may beat it.

OTHER

907-247-3282, 907-617-7150,  please phone first 24x7,
homepage: www.syseng.tv,  email: syseng@aptalaska.net,
5 Salmon Landing, Suite 207, Ketchikan, AK 99901